I would highly rate them and describe them as among, if not, the best.
Our experience with Shauna Fogal and group was outstanding. They came highly prepared with first rate marketing materials and lots of enthusiasm. I would highly rate them and describe them as among, if not, the best.
Harold and Sylvia. S
5 Stars is just not enough for them!
We listed and sold our home with Shauna and The Fogal Group. 5 Stars is just not enough for them! From the moment we contacted Shauna until Close of Sale, Shauna was right on top of EVERYTHING. She met with us and gave us ideas as to what to do to better market our place – and even had the contacts to get things ready for Showings. She and her team worked non-stop on getting our house sold. And in this uncertain market, you need someone willing to do that. Shauna is Professional, Knowledgeable, Dependable and most of all, she was always available for any questions we might have had. The whole process was seamless and painless. Shauna went over and above negotiating for the best offer AND we closed on Time! Thanks Shauna and Team – You All are The Best!
Joe and Linda K.
They are attentive, quick, reliable and honest.
The Fogal Group is excellent! They helped with the sale of my house. They are attentive, quick, reliable and honest. They go the extra mile and their advice is very helpful! I will definitely use them again and highly recommend them.
Nazanin K.
Your attention to detail and your dedication to professionalism was amazing every step of the way.
Shauna, June and I want to thank you and your team for all your hard work to make the sell of our home so stress free. All your attention to detail and your dedication to professionalism was amazing every step of the way. From listing, to selling, to escrow. You and your team were on top of everything, making the process run so smoothly. Shauna you’re the greatest. Blessings.
Bob and June P.
It was a very positive experience in all aspects-I highly recommend them!
Very happy working with Shauna, Ray and the team. We made a decision to sell our home of 21 years very quickly and felt overwhelmed once we made our decision. We’ve known Shauna and Ray for nearly 20 years and knew we would be in good hands. They made us feel like we were their only clients! Our house sold in six days for top dollar and we relied on Shauna to pursue any loose ends on our behalf. It was a very positive experience in all aspects-I highly recommend them!
John and Jennifer H.
Her, Ray, and the whole group were there from giving us tips on staging, pricing, the open house, negotiating with the seller, and throughout escrow.
Shauna was the listing agent when we bought our home 11 years ago. She knew that selling it was a tough decision and was very sympathetic to our emotions. Her, Ray, and the whole group were there from giving us tips on staging, pricing, the open house, negotiating with the seller, and throughout escrow. Her behind the scenes crew kept us updated with information via email too. With Shauna at the helm, this team is truly a well run ship. We would highly recommend the Fogal Group.
Corky and Leslie V.
If you're looking for a dedicated and knowledgeable realtor, Shauna is the one to choose by far. Not even a question.
We cannot express how thrilled we were with the exceptional service provided by Shauna Fogal throughout our real estate transaction of selling our home. From the very beginning to the end, Shauna’s attention to detail and follow-up were truly remarkable. She would call and give us an update almost daily on what was happening as far as the inspections, loans, open house and our buyers. She made every step of the process seamless and stress-free. Trust me, our situation was a lot!! I wouldn’t hesitate to work with her again in the future. If you’re looking for a dedicated and knowledgeable realtor, Shauna is the one to choose by far. Not even a question.
John and Marci T.
If you are looking for a Realtor that has vast experience, knowledge of the area, someone who will fight for her clients and has a proven record then your search is over.
We recently sold our home with the Fogal Team. Shauna, our agent was beyond awesome. If you are looking for a Realtor that has vast experience, knowledge of the area, someone who will fight for her clients, has a proven record, and someone who is just generally a nice person, then your search is over. During our first meeting with Shauna, she already had a game plan laid out to review with us to sell our home. Additionally, she provided an overview of the process, data on recent market activity both on the macro and micro levels. Throughout the whole selling process, Shauna and her Team kept in constant communication about showings, offers, next steps etc. If we ever had a question about anything Shauna was eager to answer and assist us along the way. We would recommend Shauna and the Fogal Group to our friends and neighbors, and would definitely use them again!
Skip and Tami S.
Shauna is extremely knowledgeable about the local market and helped us to prepare our home so that we could maximize the sale value.
We can’t say enough about Shauna and The Fogal Group. We have sold 5 homes in our lifetime, and this last home sale could not have been easier. The Fogal Group went above and beyond regarding all aspects of the sale. Shauna is extremely knowledgeable about the local market and helped us to prepare our home so that we could maximize the sale value. Her team was in constant contact with us, updating us, and guiding us through the entire process. The only bad thing about selling our home, is that The Fogal Group won’t be in the area to help us sell in the future!
Tim & Laura M.
The entire team is set up very well to address all facets of the home buying and selling process.
I would recommend Shauna and her team to anyone. They research and understand the market when determining price. They help stage the house to maximize appeal. The photos and videos they produce are first rate. The entire team is set up very well to address all facets of the home buying and selling process. To summarize they are very knowledgeable, thorough, and pleasant throughout what can be a stressful process.
Bob & Jo Anne B.
Start with the Fogal Team as step one!
Highly recommend Shauna and the spectacular Fogal Team for any real estate need!!! We worked with Shauna to lease our 55+ community condo in SJC. Such an easy and pleasant experience! Every question, thought and help needed was quickly addressed with professional quality answers!! Start with the Fogal Team as step one! We look forward to working with them again!!!
Derek & Dana V.
She is truly knowledgeable, Positive, and Energetic!
Working with Shauna was a very positive experience!! She is truly knowledgeable, Positive, and Energetic! She is so caring and wants what is best for her clients! She is very hard working and conscientious! It was an amazing experience!
Joni M.
It is often said, “you get what you pay for”. I got far more than I paid for by selecting Shauna Fogal to list my home.
Shauna is the consummate professional. She is always positive and upbeat. The true test of any individual is how they perform under difficult circumstances. Shauna listed my home, and she was supremely tested during the sale of my home. Without going into specifics, she saved a sinking ship that had been torpedoed by someone connected to the purchase of my buyer’s home. The situation was dire. It went well beyond the scope of her control and yet her intervention proved critically important to closing the sale. She demonstrated the character and poise one might only witness from a truly dedicated, knowledgeable, moral, and ethical agent. I concur with the deluge of “Five Star” reviews she has received. My home was staged magnificently by the company she had chosen. Her online advertising presence is awesome. She makes certain that her listings get an abundance of online market exposure. The brochures and Zillow pics that she and her son produced were masterpieces. Shauna’s attention to detail is impeccable. Her entire team, including her husband Ray and her staff, Alyssa and Christy, were fantastic. Read the other reviews. They mirror my experience. It is often said, “you get what you pay for”. I got far more than I paid for by selecting Shauna Fogal to list my home.
John S.
NOBODY will work harder for you from start to well beyond the finish line than the Fogal group.
With the highest level of confidence we would recommend Shauna and her team to anyone wanting top dollar for your home and the most exquisite service in the industry! We didn’t even know this level of service existed. Our every need was anticipated before we could think of it. Shauna’s industry knowledge coupled with a passion for the area and extensive network of solution providers made the process of selling our home a joy. NOBODY will work harder for you from start to well beyond the finish line than the Fogal group. We cannot thank them enough!!!
Roger & Heather C.
Shauna is truly one of the finest real estate agents we have known.
This is the second time we worked with Shauna and her outstanding team in selling rental properties we owned. Shauna is truly one of the finest real estate agents we have known. She is knowledgeable, responsible, honest, always accessible and very professional. In addition, she is supported by Ray, Alyssa and Christy, a team who exhibit her same admirable qualities. As the former owner of an escrow company and my husband, as a Vice President of Sales and Marketing for a major real estate developer, who employed hundreds of sales agents over the years, we have both found Shauna and her team to be the absolute best to work with and highly recommend them!
Atilio & Marta R.
Shauna’s expertise made the whole process of selling our home stress free.
Would highly recommend Shauna Fogal and her team. She is professional, thorough, and knows the market. Shauna’s expertise made the whole process of selling our home stress free. She, Ray, and Alyssa were always available and responsive to address our needs and questions. The recommendations that they made for staging and improvements to our home were spot-on. The marketing materials produced to attract qualified buyers were exceptional. Not only did Shauna sell our home but I would like to think we made a friend.
John & Barbara C.
Never once through our whole home selling process did we ever have to say, “Why didn’t Shauna get back to us?”
We interviewed a few realtors, including Shauna. And, we have to say, we are glad we went with her. Not only is she great, she has a great team supporting her. Ray, Erin and Alyssa were always available and easy to work with. Never once through our whole home selling process did we ever have to say, “Why didn’t Shauna get back to us?”
We are in a seller’s market right now; homes are practically selling themselves. But you wouldn’t know that watching how hard Shauna worked. She did everything! Staging, professional photos, video, drone footage, fliers and online ads. Shauna made recommendations on what we should do to our place to make it more appealing while also being conscious that we did not want to break the bank. She was also very watchful of potential “gotchas” that could come up after we sold our home. She was also able to negotiate a long rent-back for us to make our move a little easier.
Shauna made the process look easy. When we first met her, we saw someone who means business when it comes to real estate transactions which is what appealed to us. She also has a soft spot because she knows selling your home can be an emotional roller coaster. I only wish we could use her when buying our next house, but we are leaving California.
Jason & Wendi J.
Shauna and her team displayed high integrity and responsiveness.
Shauna and her team far exceeded our expectations in every respect. The marketing materials that she produced were beautiful and effective for the target audience. We were especially impressed by the high definition video using drone footage and photographs that her team produced to help sell our home. There was a remarkable attention to detail in every thing that she did. Her strategic advice to us turned out to be spot on, and she helped to make the entire process much more comfortable for us. Perhaps most important, Shauna and her team displayed high integrity and responsiveness even when confronted with a few unexpected problems (which inevitably occur in all real estate transactions).
Michael & Jeanne S.
Her knowledge and experience regarding in and outs of real estate is extraordinary.
Shauna Fogal and her team are extremely competent and we had the best experience selling and buying with Shauna. She took care of everything from the beginning to the end and beyond!!! She has a very keen eye and is always ready to talk and explain each process throughout escrow. Her knowledge and experience regarding in and outs of real estate is extraordinary. Thank you Fogal Team for all you do!!
Fred & Nancy H.
Shauna sets the bar for any other agent in the business.
I highly recommend Shauna Fogal and her team. Shauna sets the bar for any other agent in the business. She is responsive, knowledgeable, professional and assisted me in navigating through multiple offers. She was able to successfully close my transaction with the highest selling price our community. Shauna coordinated with myself and the tenants in the property so that all parties in the transaction had a positive experience. Shauna went the extra mile to assist the tenants in locating another like property in a very challenging/competitive rental market. Shauna has built an excellent support team within the Fogal Group. Alyssa her transaction coordinator was very helpful as well. Shauna is the best in the business. I would recommend Shauna to any seller or buyer.
Kirsten H.
They are a great team and very professional.
This is the second home that Shauna and Ray Fogal sold for me. And the second time I received over the list price. They are a great team and very professional. The photographs of my home were awesome. The staging recommendations were great too. Both of my homes sold very quickly. I highly recommend the Fogal’s to be your next realtors.
Ron L.
Shauna & Ray Fogal stood out as the best Orange County, CA has to offer.
I would give 10 stars if available. We used Shauna & Ray Fogal of the Fogal Group to sell our home in Mission Viejo Orange County CA the summer 2021 and they are outstanding. Shauna & Ray Fogal are the best choice based on the investment they make into selling the property (time and effort, knowledge & resources) and how they promote their listings. Shauna & Ray Fogal stood out as the best Orange County, CA has to offer: their organic rankings are excellent (meaning people find listings on his site easily), their social media presence was strong, and I could tell they put a lot of work into their listings. We spoke with Shauna & Ray Fogal then met with them at our home. They spent all the time we needed answering our questions, providing objective data regarding how many homes they sell, how long their listings typically stay on the market, and providing tons of info on comps in the area. Shauna & Ray Fogal made the process incredibly easy and took extra steps many other Realtors don’t (but should), like give us staging tips and suppling us with staging items, having professional video & photographs taken, reliable vendor resources and a lot more. When we saw our listing we were blown away. Shauna & Ray Fogal hard work and knowledge of what it takes to sell a home really paid off – our listing looked amazing and knocked out the competition.
David & Sylvia D.
Shauna was just the right person to help me find a new place and sell the family home.
After my mother died, I needed to downsize. Shauna was just the right person to help me find a new place and sell the family home. She did not rush me. She listened to what I needed, and didn’t show me places that didn’t fit. And she and her team always answered my questions promptly. They were especially helpful regarding the escrow process, which I had never done by myself before. I recommend Shauna Fogal unreservedly.
Janet G.
I can wholeheartedly recommend Shauna Fogal and her fantastic team.
I can wholeheartedly recommend Shauna Fogal and her fantastic team. As a recently widowed woman, the thought of selling and buying homes seemed a mountain too high. However, Shauna and her team made the daunting doable. They are extremely knowledgeable and were responsive to my every phone call and text. I’m now enjoying my new home and so thankful that I choose the Fogal group!
Jocelyn B.
Shauna pays attention to every detail, so you can be certain you’ll have a stress free sale of your home.
After our first meeting with Shauna and Ray, it was clear that they were the agents and team for us. They are professional, prepared, knowledgeable and diligent in their profession. Shauna and Ray have the experience to anticipate the market conditions, therefore the outcome of your sale and purchase of your home are beyond expectation. The marketing, staging and photography were superb. Regardless of the time or day, Shauna always takes your call and either has the answer or immediately finds out the answer. In addition to being great realtors, we also feel we have developed a friendship with both Shauna and Ray. We sold our house well above market value and escrow went along smoothly. Shauna pays attention to every detail, so you can be certain you’ll have a stress free sale of your home.
Mike & Janet F.
Also the customer service which is everything to me, will impress you.
Shauna Fogal and her team Rocks! This is my second time working with Shauna and her team in regards to purchasing and selling my home. The amount of knowledge from her and her team blows me away! Also the customer service which is everything to me, will impress you. Top Notch for sure. Thank you Team for a smooth experience in selling my home!
Erica B.
She is professional, knowledgeable, a smart negotiator, and full of integrity.
Shauna is everything you want in a realtor. She is professional, knowledgeable, a smart negotiator, and full of integrity. She was always there for us throughout the selling process, even though it was a short one…we got two full price offers in 5 days! Kudos to her entire team for making the selling of our home exciting, simple and seamless.
Kyle & Kellie J.
She takes what can be a very stressful process very smooth and seamless.
Met Shauna in 2014, she was very knowledgeable of the market we had so much faith in her ability. We used her in 2014 to sell our Coto home and help us find a new home in RSM. We also used her to sell the home in RSM in 2019. She takes what can be a very stressful process very smooth and seamless. It is a pleasure working with Shauna and her entire team.
Dan & Kay M.
If we had to sum up our relationship with Shauna into one word: TRUST!
Shauna and her team are simply amazing. Shauna sold our home last month in record time and at the price we were looking for. The communication with Shauna and her team was seamless and thorough. We were constantly in the loop, could bounce questions off them at any time and most importantly, they provided us sense of calm and reassurance as we navigated the stress of a sale. They helped stage our house and offered skilled contractor referrals for some of the repairs we needed. If we had to sum up our relationship with Shauna into one word: TRUST! She had our best interest at heart, and it came through in her work product, but also her friendship. We are so grateful to have had Shauna and her team sell our home. We highly recommend!
Jeff & Nga B.
We were so incredibly fortunate to have someone as knowledgeable, professional and dedicated to our best interests as Shauna.
I couldn’t recommend Shauna more highly to anyone looking to buy a home. As a first time homebuyer in an extremely competitive market, we were largely unprepared for what was ahead of us, and we were so incredibly fortunate to have someone as knowledgeable, professional and dedicated to our best interests as Shauna. She got us into the home we wanted for under asking-price, and made the process smooth, transparent, and easy to understand. She helped take away the stresses and concerns we had about the process, and was truly a joy to work with. I would recommend her to anyone, and I look forward to working with her in the future.
Valerie D.
Shauna is personable yet professional in how she works with you. Excellence is reflected in her ethic.
Shauna is an ethical decision maker, strong communicator, and seasoned realtor. We needed someone we can rely on to sell our house quick. And, we are glad we worked with Shauna Fogal… Here are few bullet points about Shauna and her work: TRUSTWORTHY: Shauna has integrity. She is honest and forthright with all the information coming your way. She has your back! ACCESSIBLE: Shauna is very good at responding to your calls, emails, texts, etc. right away. Her communication both written and oral is spot on. GIFTED: Shauna coached us on how to prepare our house to get top dollar. She has a special talent in this area… as she naturally knows how “interior design” methods can be used to help your house have the best “presentation” for buyers. This was great for the marketing aspect of the sale. FULL SERVICE: Shauna has access to vendors that helped move the process of closing quickly. For example, she had electricians, painters, stagers, etc. come and prepare our house for sale. Here vast network helped us save time from looking for good people. PROFESSIONAL: Shauna is personable yet professional in how she works with you. Excellence is reflected in her ethic. She is good with the big picture as well as details… For example, she had a professional photographer come to our house at certain times of the day where the light would be” just right” with the sun… and the interior and exterior house pics turned out GREAT! TEAM ORIENTED: Shauna did an excellent job working with the other agents, escrow officers, termite inspectors, appraiser, etc. She was well organized and did not miss a beat in getting the job done. Shauna listed our house, and in one day we got an offer over asking… we closed in 19 days. I highly recommend Shauna without reservation to be your realtor. You will NOT be disappointed!
David & Melissa M.
We highly respect and recommend team Fogal for local buyers and sellers.
Shauna and Ray Fogal represented us on both ends of our move, and the experience could not have gone more smoothly. They have eyes and ears all over the community, getting first crack at prospects even thinking of listing. When the perfect home was about to become available, they went into high gear and helped us snatch it up instantly. They managed to get our house sold on day one at the price we wanted, and juggled both closings so that we could bypass extra costs for bridge loans. Their advice was consistently spot on. We highly respect and recommend team Fogal for local buyers and sellers. They are a joy to work with.
Michael & Janie M.
Always in communication with us over every little thing, we never had to worry.
Shauna and Ray, We thank you so much for handling the sale of our home. You were absolutely awesome, along with your outstanding team! Always in communication with us over every little thing, we never had to worry. You were there for us throughout the process. From the documentation, inspections, marketing, pictures, and finally selling our home at the first Open House. You were such an important part of making our move to South Carolina as seamless as possible, of which we are forever grateful. Words cannot express how so very thankful we were to have had you as our realtors, and now as good friends.
Mark & Melinda W.
Shauna goes beyond all expectations!
Shauna goes beyond all expectations! She and her husband Ray, thoroughly research the sales, the area and current listings to present a professional and complete package. Together with her team, Shauna is always available by text or phone and listens as well as responds promptly to her clients wishes and ideas. She works with excellent photographers, videographers, printers and repair companies to save money for her clients. Her sense of style and her vast supply of accessories, allows her to design a home to show it’s best and stage properties by herself! She is smart, experienced and professional – also a very nice lady! My husband and I could not have chosen anyone better to sell our home. We both highly recommend Shauna and her team!
Bob & Linda K.
Shauna was easily the best, most thorough, persisstant, and knowledgeable realtor I have encountered.
Shauna sold me a condo in Dana Point 4 1/2 years ago after scouring ocean view property from Newport south. She found just what I wanted and it was an easy purchase. She has stayed in touch and become a good friend. When the time came to sell that condo she came up with an aggressive marketing program, sat several open houses, and found the perfect buyer. I have sold/bought a couple dozen homes in my lifetime and have personal experience in the real estate industry. Shauna was easily the best, most thorough, persisstant, and knowledgeable realtor I have encountered.
Barbara R.
I can’t find enough words to express how pleased my wife and I were with they’re professionalism.
Shauna and Ray provided a level of service beyond our expectations. Shauna brings nearly 20 years of resale experience and Ray having an extensive background in real estate appraisal, priced our home properly and aggressively marketed it during a challenging time in the resale market. They assisted us with staging, painting recommendations, social media design presentations, multiple open houses, buyer negotiations, buyer loan approval, buyer walk through and closing. During the entire transaction they kept my wife and I informed on all aspects of the process. They approach there business as a partnership and treat they’re clients as family. I can’t find enough words to express how pleased my wife and I were with they’re professionalism, knowledge of the business and they’re determination to obtain the best price for our home. They made the entire transaction pleasant and stress free. Once you meet Shauna and Ray you will immediately like them and be confident in their depth of knowledge and ability to sell your home, just as we were.
Dan & Linda O.
Shauna and Ray Fogal epitomize integrity, expertise, and warmth.
Shauna and Ray Fogal epitomize integrity, expertise, and warmth. They were 100% all in to get our house sold at the best possible price. The photos of our home were beautifully professional and our Open Houses were always well attended. I am proud to say thank you for your help and your friendship.
Bob & Lolly H.
She is professional, knowledgeable, experienced, honorable and responsive.
Shauna and her team were invaluable in facilitating the sale of my house. She is professional, knowledgeable, experienced, honorable and responsive. When issues arose preparing my house for listing, she recommended contractors and followed up with them to make sure work was completed on time, for a reasonable price, and that the proper documentation was done to protect me and satisfy the buyer. Shauna always returns calls and texts promptly. She does what she promises, and more. The marketing materials her people prepared were excellent, and she hosted open houses until the strongest buyer emerged. She negotiated until I got maximum value for my home. She and her team surpassed all expectations. I recommend her highly.
Leigh H.
Shauna and the entire Fogal Group are first class.
Shauna and the entire Fogal Group are first class. They were relentless in marketing our home by hosting more open houses than I can count. The experience of the team made the whole process smooth for us as a seller and the buyer as well. I think everyone left the transaction happy, which is the way it should be. I highly recommend working with Shauna and her team. She is a true expert in all facets of the business.
Peter & Amy S.
We cannot say more about how awesome Shauna and her team are.
Shauna and her team are top notch! We gave Shauna the near impossible…we needed the highest sale price in the neighborhood for our model so we could afford our new home, we needed a fast escrow, we are competing against new builds right down the road, we had multiple listings as strong competition in our neighborhood,and we needed a team with connections and a marketing plan that could accomplish all of this. Shauna did it all! She got us an all cash, full price offer with less than a 2 week escrow. Houses around us continue to sit, and she sold our in less than 40 days from start to close of escrow, truly amazing in OC. She marketed our home perfectly and found us our dream buyer. We cannot say more about how awesome Shauna and her team are. Even her connections, from her preferred escrow team, to the contractors she knows, are top of the line and saved us extra money to get what we needed. Cannot recommend someone more highly than Shauna and her team.
Jose & Lindsay H.
When compared to the other real estate professionals, Shauna is at the top of the list for her integrity and high standards.
Shauna Fogal was our real estate agent for the sale of our home in Rancho Santa Margarita and we feel so fortunate to have had her represent us. Shauna is simply outstanding. She is a positive, enthusiastic and diligent professional with remarkable attention to detail. From our very first meeting and until the close of escrow, Shauna made certain that we were well informed and addressed all our questions or concerns. She is a strong advocate for her clients at all phases of the sale and her confident manner served to ease that sense of anxiety you feel when buying or selling a home. Over the years, we have purchased and sold several homes in California and elsewhere. When compared to the other real estate professionals, Shauna is at the top of the list for her integrity and high standards. We could not be more pleased with Shauna Fogal and highly recommend her services.
Jose & Karen G.
We cannot recommend Shauna Fogal highly enough, both as an exceptional realtor and as a person of highest integrity.
Shauna Fogal has been our realtor for several weeks now for the sale of our home in Rancho Santa Margarita. We feel more than lucky to have come across Shauna at a local open house when we decided to put our home on the market and were searching for a realtor. Her enthusiasm for her job, her excellent communication skills, and positive attitude were apparent from the start and we chose her immediately. After having had a horrendous experience with a previous realtor when we bought our home several years ago, we are so relieved to be able to say that Shauna has been like a breath of fresh air for us and has been proactive, supportive, and hands-on the entire time. She is quite protective of her clients, even stepping in to help us outside the realm of what a realtor would normally deal with, remaining professional yet involved in every detail of the sometimes convoluted selling process. Shauna has never failed to get back to us in a timely manner with answers no matter what the issue or when we have called on her. We cannot recommend Shauna Fogal highly enough, both as an exceptional realtor and as a person of highest integrity.
Luis & Laurel U.
Shauna’s expertise, leadership and appropriate communication made the entire process a pleasure.
My family was faced with selling our mother’s home in the Alicante neighborhood located in Rancho Santa Margarita. We had a challenge to prepare the house for resale and finding a real estate professional to guide us through the process. We interviewed several brokers, but Shauna gave our family the confidence we could do it! Shauna provided references for flooring, painting and staging professionals. She kept close contact on our progress during the renovation, making suggestions on what potential buyers are looking for. The house turned out so beautiful it sold in less than a week. Shauna’s expertise, leadership and appropriate communication made the entire process a pleasure. Our family wants to thank her for all of her hard work and making this difficult time a pleasure.
